Terms of Service

We last updated this policy on Sep 15, 2021

Welcome to Compound, a full-stack financial manager for startup founders and employees. Compound helps you better manage your personal finances by reducing complexity and improving the professional advice you receive. When you register to use this site, Compound will provide you with your own digital family office that we refer to as the “Dashboard.” With Compound’s Dashboard, you can effortlessly track all of your personal finances - account balances, cashflows, transactions and holdings. The Compound Dashboard also integrates with world-class professional advisors should you elect to use their services.  Please read the important Terms of Service Agreement below. We look forward to your using Compound.

Basically, we are glad you are here.

1. Description of our Services

Our goal is to provide you with a personalized digital family office and professional services to help you improve your future. Our services (“Services”) are comprised of the following features, delivered to you through our Dashboard and through communications with our professionals and other providers, as follows:


Financial account aggregation

We offer financial account aggregation, where Compound, acting as your authorized agent, will retrieve your financial account information, such as your account balances, transactions and holdings, from financial institutions you designate. Financial account aggregation is an optional Service you may utilize by providing financial account credentials, allowing us to securely connect with third-party financial institutions to present your financial information on our Dashboard. Our account aggregation Services are regularly refreshed, providing you with up-to-date financial account information. All information you provide to Compound is protected by our Privacy Policy, which we encourage you to read as well.

Basically, you can connect your accounts if you want. It will be protected by our Privacy Policy.

Financial visualizations

Your financial account information, collected through account aggregation or manual account information you provide, is used to display your consolidated financial picture. Financial visualizations include charts, detailed transactional data and other financial account data that we present to you, summarizing your financial life at a glance.

Basically, we will show you relevant insights and information when you connect your accounts.

Financial insights

Your financial account information, along with optional personal and financial information you may provide, are used to generate financial insights. We utilize your aggregated account data, along with stated assumptions or information you provide, to share important financial observations that can make you aware of your overall financial picture and opportunities to improve it.

Basically, we will use your data to help you understand your finances.

Professional consultations

You may be eligible to receive a free consultation from a Compound registered investment or tax advisor. Any consultation is optional and may be offered directly to eligible Dashboard users. A financial consultation with a registered investment advisor is a personalized analysis of your financial situation, based on information gathered from your use of our Dashboard or interactively with a registered adviser, to make you aware of potential risks and opportunities within your current financial situation. Your participation in this Service may result in an offer to enroll in our wealth management or tax services, which are separate from the free financial or tax consultation Service. A tax consultation is an initial discussion regarding your tax matters. We refer to those who enroll in either our wealth management services or tax services as “Clients.”

Basically, depending on your circumstances, you may be able to have a conversation with a real person about your finances or taxes without charge if you want.

2. About Compound

Compound Financial Inc. and/or its affiliates (“Compound”, “we”, “us” or “our”) provide complete financial, tax and life management solutions. Our Dashboard provides tools to understand your whole financial picture, up-to-date, at a glance from one secure place. Additionally, our subsidiary, Compound Advisers Inc. (“Compound Advisers”), offers personalized investment portfolios, based on an understanding of your financial situation and goals. Our other subsidiary, Compound Tax LLC (“Compound Tax”) offers tax planning, compliance and controversy solutions.

Compound Financial Inc. is a Delaware corporation, established February 6th, 2019, and is headquartered in San Francisco, CA, with offices in San Francisco, CA, and New York, NY. Compound Financial Inc. has two operating subsidiaries:

  • Compound Advisers Inc.: Compound Advisers provides discretionary and non-discretionary investment advisory services to retail investors, and operates as an investment advisor registered with the SEC under the Investment Advisers Act of 1940, as amended. Any investment advisory services are offered only by Compound Advisers.
  • Compound Tax LLC: Compound Tax provides tax consulting, planning, compliance and controversy services to Compound clients.

Basically, We offer our financial and tax services through different companies that we own but all under the Compound brand.

3. Agreement and Acceptance Of Terms

This Terms of Service Agreement, along with any exhibits, disclosures, addendums or amendments hereto, as the same may be amended or modified from time to time (collectively, this “Agreement”) constitutes an agreement between you and us which sets forth the terms and conditions applicable to your access and use of our Dashboard and our other Services that we offer to you through the Dashboard or through our registered professionals. In this Agreement, we refer to those who use our Services collectively as “Clients.”

Basically, what you are reading is a contract that you enter into when you use our technology or services.

Some of our Services are provided through Compound, Compound subsidiaries and unaffiliated providers as described in Section 2. The wealth management services that Compound Advisers provides to Clients are set forth in separate agreements between those Clients and Compound Advisers. In addition, the tax services Compound Tax provides to Compound clients are set forth in separate agreements between those customers and Compound Tax.

Basically, you will have to sign additional contracts if you choose to become an Advisory Client, a Tax Client, or use other Compound products.

Your use of the Dashboard and/or Services is subject to our Privacy Policy, which explains how we gather, use, disclose and manage your personal information. Terms used but not defined in this Agreement have the meanings provided to them in our Privacy Policy.Please read this Agreement and our Privacy Policy carefully. THIS AGREEMENT REQUIRES ALL DISPUTES TO BE RESOLVED BY WAY OF BINDING ARBITRATION. THE TERMS OF THE ARBITRATION CLAUSE APPEAR IN SECTION 19 OF THIS AGREEMENT.

Basically, please read our Privacy Policy too (and anything else we ask you to agree to).

By accessing or using the Dashboard or any Service, you understand and agree to be bound by the terms and conditions of this Agreement and the Privacy Policy as they may be amended from time to time in the future. If you do not agree to this Agreement, then you may not use the Services. You also agree that:


You are able to enter into legally binding contracts, and you agree that this Agreement legally binds you in the same manner that a signed, written, paper contract does. You may not use the Dashboard or Services in any manner or attempt to access the Dashboard or any Service if you are not willing to be bound and abide by this Agreement.

Basically, again, this is a contract.

WE ARE NOT RESPONSIBLE FOR THE FINANCIAL OR OTHER PRODUCTS AND SERVICES OR FOR THE ACCURACY OF THE DATA OBTAINED FROM THIRD-PARTY SITES THAT ARE DISPLAYED OR REPORTED THROUGH OUR THE DASHBOARD OR ANY OF OUR SERVICES. While the Dashboard and Services provided by Compound may provide significant assistance in helping you manage your finances, you should consult with a professional financial advisor before making investment decisions or deciding on significant changes to your personal financial strategy. You should also consult with a qualified tax professional before making any financial decisions that may impact your taxes.

Basically, we do our best to provide you with an amazing product, but you should rely on the advice of licensed professionals when making any final decisions.

We reserve the right to change or modify this Agreement or our Privacy Policy, or modify or discontinue any portion of the Services or features and functionality provided through the Dashboard, from time to time. If we decide to change this Agreement or our Privacy Policy, we will post such changes on the Dashboard or on our website, and such changes will be effective at such time. We reserve the right to modify or temporarily discontinue your access to the Dashboard or portion thereof, or any Service, with or without prior notice to you. You agree that we shall not be liable to you or any third party for any modification of the Dashboard, the Services, this Agreement, or your access to the Dashboard or Services.

Basically, we often have to change things like this agreement. We will do our best to notify you as needed, but cannot guarantee it.

The Dashboard and Services are intended to be accessed and used only by individuals that have reached the legal age of majority in the jurisdiction where they are located, which may be 18 years or older, depending on the jurisdiction. You may not use or access this Dashboard or any Service unless you have reached the legal age of majority in the jurisdiction where you are located.

Basically, you must be at least 18 years old to use our technology and services.

4. Dashboard and Services - Disclaimers

By using the Services, you understand and acknowledge that the investment and/or tax results you could obtain from investment information provided by Compound cannot be guaranteed. All investments entail a risk of loss and you may lose money as well as have tax consequences. You also understand that all investments are subject to various market, currency, economic, political, business and other risks. Investments, particularly those in international stocks and stocks of smaller companies, present numerous risks, can be very volatile and can result in a loss of principal. International investments include risks of currency fluctuation, political and economic instability and differences in financial reporting in addition to the risks present in domestic investments. Investments in smaller companies may involve greater risks than investments in larger, more mature companies. The value of debt securities frequently is reduced (sometimes dramatically) by increases in interest rates. Tax laws and regulations constantly change and are subject to interpretation. While the financial and tax insights we provide may assist in helping you manage your finances, you should consult with a professional investment advisor before making investment decisions and/or a professional tax advisor before deciding on significant changes to your personal financial or tax strategy.


Basically, investing is risky and often causes taxes to become due. Please consult with a financial and tax professional before making final financial or tax decisions.

At the sole discretion of Compound, and for select users only, wealth management and tax services may be offered to you by a Compound financial manager (“Financial Manager”) or tax advisor (“Tax Advisor”) as relevant. Your election to become a financial services or tax Client is subject to your explicit enrollment and acceptance of a separate agreement and fee schedule related to that service; all such wealth management and tax services are separate from the Dashboard and related Services defined within this Agreement. 

Basically, we offer financial and tax advice for a fee. We may offer that paid advice to you.

5. Acting As Your Authorized Agent

By accessing and using the financial aggregation Service, you expressly authorize and direct Compound, on your behalf, to electronically retrieve your account information maintained by third-party financial institutions with which you have a legally binding customer relationship (“Account Information”). Subject to our privacy procedures as described in the Privacy Policy, Compound may work with one or more third-party financial service technology providers to access and retrieve your Account Information.

Basically, when you connect your accounts, we will import your data, and protect it according to our Privacy Policy.

FOR PURPOSES OF THIS AGREEMENT AND SOLELY TO OBTAIN AND PROVIDE THE ACCOUNT INFORMATION TO YOU AS PART OF THE SERVICES, YOU GRANT COMPOUND A LIMITED POWER OF ATTORNEY, AND APPOINT COMPOUND AS YOUR ATTORNEY-IN-FACT AND AGENT, WITH FULL POWER OF SUBSTITUTION AND RE-SUBSTITUTION, FOR YOU AND IN YOUR NAME, PLACE AND STEAD, IN ANY AND ALL CAPACITIES, TO ACCESS THIRD PARTY SITES, SERVERS OR DOCUMENTS, RETRIEVE INFORMATION AND USE YOUR INFORMATION WITH THE FULL POWER AND AUTHORITY TO DO AND PERFORM EACH AND EVERY ACT AND THING REQUISITE AND NECESSARY TO BE DONE IN CONNECTION WITH SUCH ACTIVITIES, AS FULLY TO ALL INTENTS AND PURPOSES AS YOU COULD DO IN PERSON.

Basically, you give us the right to import your data when you connect your accounts.

YOU ACKNOWLEDGE AND AGREE THAT WHEN COMPOUND IS ACCESSING AND RETRIEVING ACCOUNT INFORMATION FROM THIRD PARTY SITES, COMPOUND IS ACTING AS YOUR AGENT, AND NOT AS THE AGENT OF OR ON BEHALF OF ANY THIRD PARTY. YOU AGREE THAT THIRD-PARTY ACCOUNT PROVIDERS SHALL BE ENTITLED TO RELY ON THE FOREGOING AUTHORIZATION, AGENCY AND POWER OF ATTORNEY GRANTED BY YOU. YOU UNDERSTAND THAT THE SERVICES ARE NEITHER ENDORSED NOR SPONSORED BY ANY THIRD-PARTY ACCOUNT PROVIDERS ACCESSIBLE THROUGH THE SERVICES.

Basically, the right you give us to import your data when you connect your accounts is from you personally.

6. Your Registration Information

In order to use our Dashboard or any of the Services, you will first need to create a Compound user account (“Account”) through the Dashboard. To establish an Account you must provide Personal Information (as defined in our Privacy Policy) that is collected on the secure enrollment page. See the Privacy Policy for further information.

Basically, you must tell us about yourself in order to create an account with use and use our technology and services.

7. Your Electronic Disclosure Consent

By providing your email to enroll for use of our Services, you consent to receive all notices and information regarding our Services and other offerings electronically. Electronic communications may be posted on our Dashboard and/or delivered to your registered e-mail address. All communications in electronic format will be considered to be in “writing,” and to have been received no later than five (5) business days after posting or dissemination, whether or not you have received or retrieved the communication. Your consent to receive communications electronically is valid until you end your relationship with Compound as stated in Section 17. It is your responsibility to provide us with true, accurate and complete e-mail addresses, contact and other information related to this disclosure and to maintain and update promptly any changes in this information. You may print a copy of any electronic communications and retain it for your records. We reserve the right to terminate or change the terms and conditions on which we provide electronic communications and will provide you notice thereof in accordance with applicable law.

Basically, when you sign up to use our technology and services, you consent to receiving notices electronically.

SMS/Text Messaging Service

You may receive SMS/text messages from Compound about account-related news and alerts. By enrolling in Compound’s services, you agree to receive text messages from Compound to your mobile phone number provided, and you certify that your mobile number provided is correct and that you are authorized to enroll the designated mobile number to receive such text messages. You acknowledge and agree that the text messages may be sent using an automatic telephone dialing system and that standard message and data rates may apply. Consent to receive text messages is not required as a condition of purchase or use of the Services. The text messaging may not be compatible with all mobile phone models. Compound is not responsible for any delays upon sending or receiving text messages.

Basically, you may get text messages from us, and we will do our best to make sure they are useful.

To unsubscribe from text messages at any time reply STOP, END or QUIT to any text message you receive from Compound. You consent that following such a request to unsubscribe, you may receive one final text message from Compound confirming your request. Note that unsubscribing from account-related texts will not prevent Compound from sending you text messages for security and authentication purposes.

Basically, you may tell us to stop sending you text messages, and we will stop most, but some texting will be necessary to use your account, like for multi-factor authentication.

8. Cost of Service

Your use of the Dashboard and related Services are offered free of charge. We may offer you additional services, such as tax services from Compound Tax or wealth management services provided by Compound Advisers, which you may elect to participate in or not, for a fee. Compound reserves the right, in its sole discretion and without notice, to amend or change its pricing policy for its current Services or any additional services that we may offer.

Basically, we can change our pricing and services without notice to you (but we really never want to upset you).

9. Data and Data Integrity

The overall integrity and quality of the data presented by Compound to you is an important element in providing you with a high quality and accurate picture of your personal finances. Compound, however, is not responsible for and cannot guarantee the accuracy or timeliness of Account Information we retrieve on your behalf directly, from third-party technology providers, from third-party financial institutions where your accounts are held, or from third-party research/market data providers used to provide the Services.

Basically, we do our best to pull in your account information from the accounts you connect to us or from other sources, but we do not control the institutions that provide that information to us, and so cannot guarantee the accuracy of data from them (but generally will stop using them if it gets bad).

Compound may not be able to anticipate technical or other difficulties which may result in failure to obtain data, personalization settings or other service interruptions. Compound assumes no responsibility for the timeliness, accuracy, deletion, non-delivery or failure to store any user data, loss of user data, communications or personalization settings. Compound encourages you to periodically confirm the valuation or execution price of particular investments through independent sources, such as an investment adviser, broker-dealer or other financial institution.

Basically, again, technology breaks and may become unreliable. Please consult with a licensed professional before making any final financial or tax decisions.

10. Other Obligations While You Use the Services

Confidentiality: You agree and understand that you are responsible for maintaining the confidentiality of your Account’s login information and password. You should also maintain appropriate anti-virus and anti-malware software on your computer, so that your Account login information is not compromised through your own negligence. If you receive evidence that someone has committed fraud by accessing your Account you must contact us IMMEDIATELY at concierge@withcompound.com.

Basically, please keep your login information secure, and let us know right away if you think it is not so we can investigate and try to protect your account by emailing us at concierge@withcompound.com. Thanks!

Accurate and Up-to-Date Information: Our Services depend on your providing us with complete, accurate and up-to-date information, both now and in the future about yourself and your accounts. In turn, we will provide you with online security as described in our Privacy Policy. Those assurances are conditioned upon your provision of correct contact and account information to us, and never misrepresenting to us your identity or account registration information (e.g., for the use of your third-party websites and accounts).

Basically, we do our best provide you with accurate information, but we often depend on accurate inputs from you in order to do that.

You agree that you will NOT do any of the following: (i) engage in behavior that will put your personal information at unnecessary risk, such as leaving, transmitting, or publishing your Login or passwords; (ii) use our Dashboard, Services or any of your accounts for illegal purposes, (iii) use our Dashboard or Services to transmit anything that is unlawful, libelous, intended to harass or violate the rights of another; (iv) resell or make any commercial use of the Dashboard or Services, as they are intended solely for your use as an end user; (v) reverse engineer or decompile any technology associated with the Dashboard or Services, including but not limited to any software applications, Java applets or plug-ins associated with the Services; (vi) use any robot, spider, webcrawler, scraper, deep link or similar automated extraction or data gathering mechanism, program or tool to access, copy or monitor our Dashboard or Services or any portion thereof without our prior written consent; (vii) post or transmit any file or email which contains viruses, worms, Trojan horses or any other damaging or destructive elements; or (viii) create/register accounts or aggregate financial institutions with the Service through unauthorized means, including but not limited to, by using an automated device, script, bot, spider, crawler or scraper; or (ix) transfer or resell our Dashboard or Services.

Basically, please don’t do any obviously bad things (and try not to do any bad things at all).

Consent to Recording. You consent to the recording of any or all electronic, written or telephonic correspondence, interactions, or conversations between you, us and any of our Affiliates in connection with this Agreement or the Services and agree and understand that recordings may be submitted in evidence in any legal proceeding relating to this Agreement. For compliance and regulatory purposes, we reserve the right to keep an audit trail of all financial insights or investment advice that we provided to you.

Basically, we keep a record of our interactions with you, but keep them confidential in accordance with our Privacy Policy.

11. Confidentiality and Feedback

We always welcome your correspondence, feedback, comments, complaints and suggestions (collectively, “Feedback”) as this will help us improve our Services. You agree that all Feedback becomes our confidential information (“Confidential Information”). In addition, any of our trade secrets, computer software, product specifications as well as any non-public technical, financial or business information that we share with you is also our Confidential Information. You agree not to disclose or share any of our Confidential Information with any third party, including, without limitation, any members of the press or colleagues. Feedback may be submitted to concierge@withcompound.com.

Basically, we ask that you not share our proprietary information too.

12. Third Party Software and Service Providers

To facilitate our provisioning of the Dashboard and Services, we license software, tools and services from third-party providers. From time to time, we may revise this Agreement as requested by our third-party providers and require that you agree to additional pass-through terms with respect to such third-party providers. In the event that any use of the services of such third-party providers results in you leaving our Dashboard and entering the site of a third-party provider, then you will be subject to the terms of service or use and the privacy policy of such third-party provider, so please review such terms carefully. Also, when you use or access the sites of your financial services providers, you will be subject to their terms of use/service and online policies, and your use of their services constitutes your agreement to their online terms and policies. Compound may provide experiences on social media platforms such as Facebook®, Twitter® and LinkedIn® that enable online sharing and collaboration among users who have registered to use them. Any content you post, such as pictures, information, opinions, or any personal information that you make available to other participants on these social platforms, is subject to the terms of use and privacy policies of those platforms. Please refer to those social media platforms to better understand your rights and obligations with regard to such content.

Basically, this is pretty important: because we use a lot of other products and services to deliver our own products and services to you, those other products and services have their own terms of use and other policies that apply. For products and services you don’t see standing behind our own products and services, we make sure their terms and policies align with our own terms and policies, but if you get taken to another website not controlled by Compound, then you will be subject to that other website’s own terms and policies. We will do our best to make sure you know if you go to a website not controlled by Compound, such as to a partner provider we refer you to.

13. Financial Services

Investment advice provided by Compound Advisers refers to any recommendations, suggestions, analysis, or opinions given to you through a Financial Manager concerning buying, selling, holding, evaluating or analyzing any security or related type of investment. Investment advice provided by Compound Advisers also refers to any recommendations, suggestions, analysis, or opinions given to Compound Advisers’s users through the services concerning buying, selling, holding, evaluating or analyzing any security or related type of investment.

Basically, nearly anything meaningful we say about securities is investment advice.

Compound Advisers can provide more extensive advisory services, such as discretionary money management and continuous account monitoring, under a separate advisory agreement with you.

Basically, when you become an Advisory Client, you will need to read and agree to another contract.

14. Ownership, Copyright, and Trademark

The technology and content used to offer, or provided in connection with, the Services, including but not limited to our Dashboard, browser software plug-in, smartphone software and tablet software, are either owned by us or licensed by us from third-party licensors. Such content includes the look and feel of our Dashboard, all our promotional materials, and in general include all text, graphics, photographs, illustrations, images, videos, tutorials, notices, software and other content, which is protected by the copyright law of the United States and international treaties, trademark and patent laws, and other intellectual property laws. As part of the Services, we grant you a nonexclusive, limited, royalty-free, revocable license during the term of this Agreement to use our Dashboard content strictly to facilitate your personal, non-commercial use of our Services. Compound, the Compound logo and other marks are our trademarks and service marks. For a list of trademarks, see Trademarks. All other product names and company logos found on promotional materials are the trademarks or service marks of their respective owners. Except as indicated in this paragraph, you may not copy, reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any of our content, information or trademarks without our express, written consent.

Basically, like you we work hard to build our assets. We really look forward to your using them, but please don’t steal them (not that we think you would).

Our open source software disclosure can be found here.

Basically, we use some open source software, which we identify here. We provide this attribution list to protect our own proprietary software under open source licenses.

15. Disclaimer of Representation and Warranty; Disclaimer of Liability

NOTWITHSTANDING ANYTHING STATED IN THIS AGREEMENT TO THE CONTRARY, COMPOUND, LICENSORS AND AGENTS REPRESENT THAT THE COMPOUND SERVICES AND THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. COMPOUND, ITS LICENSORS AND AGENTS ASSUME NO RESPONSIBILITY FOR ERRORS OR OMISSIONS MADE BY YOU, OR ERRORS OR OMISSIONS IN THE CONTENT, INFORMATION OR OTHER DATA AND DOCUMENTS WHICH ARE REFERENCED BY, LINKED TO OR PROVIDED BY OR THROUGH THE SERVICES AND/OR THE WEBSITE. COMPOUND, ITS LICENSORS AND AGENTS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND REGARDING THE SERVICES AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT INCLUDED IN OR ACCESSIBLE FROM THE SERVICES, WHETHER EXPRESS OR IMPLIED. WITHOUT LIMITATION, COMPOUND DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOUR USE OF THE SERVICES AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE FROM OUR SITE IS AT YOUR SOLE RISK.

Basically, like we have said before, we make our technology as useful as possible to help you understand your finances and taxes, but you should not rely on it alone to make financial or tax decisions. Please consult with licensed professionals before doing so.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, COMPOUND, ITS LICENSORS AND AGENTS WILL NOT BE LIABLE FOR THE ACCURACY OR RELIABILITY OF ANY DATA, INFORMATION OR CONTENT, FOR ANY SERVICES INTERRUPTIONS, OR FOR ANY FAILURE OR DELAY RESULTING FROM ANY ACTS OF FORCE MAJEURE OR ACTS THAT ARE OTHERWISE OUTSIDE OF COMPOUND’S OR ITS LICENSORS’ OR AGENTS’ REASONABLE CONTROL, OR ANY INTERNET OR TELECOMMUNICATIONS FAILURE OR YOUR INABILITY TO ACCESS THE SERVICES OR THE WEBSITE. NOR CAN COMPOUND OR ITS AFFILIATES, LICENSORS OR AGENTS GUARANTEE THE COMPLETE SECURITY OF THE SERVICES OR THE WEBSITE, THAT THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS OR THAT ANY ERRORS IN THE TECHNOLOGY WILL BE CORRECTED. YOU AGREE THAT ANY DOWNLOADS OF CONTENT OR MATERIALS RELATED TO THE SERVICES OR THE WEBSITE IS DONE AT YOUR OWN RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER/SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF OR ACCESS TO ANY SUCH MATERIALS. IN ADDITION, WE CANNOT ALWAYS ANTICIPATE TECHNICAL OR OTHER DIFFICULTIES WITH THE SERVICES, EITHER PRESENTLY OR AS THEY EVOLVE; THE SERVICES MAY CONTAIN BUGS, ERRORS OR OTHER PROBLEMS, WHICH MAY RESULT IN LOSS OF DATA OR SETTINGS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES; ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NEITHER COMPOUND NOR ITS CONTENT PROVIDERS SHALL BE RESPONSIBLE FOR INVESTMENT AND OTHER FINANCIAL DECISIONS, DAMAGES, OR OTHER LOSSES RESULTING FROM USE OF THIS WEBSITE. NEITHER COMPOUND NOR ITS CONTENT PROVIDERS SHALL BE CONSIDERED AN "EXPERT" UNDER THE SECURITIES ACT OF 1933. NEITHER COMPOUND NOR ITS CONTENT PROVIDERS WARRANT THAT THIS WEBSITE COMPLIES WITH THE REQUIREMENTS OF THE FINANCIAL INDUSTRY REGULATORY AUTHORITY, THE SECURITIES AND EXCHANGE COMMISSION OR ANY SIMILAR ORGANIZATION OR REGULATOR OR WITH THE SECURITIES LAWS OF ANY JURISDICTION.

Basically, technology breaks for us too. And because of that and for other reasons mentioned in this paragraph, you shouldn’t make financial and tax decisions based on it without confirming with a professional. Nonetheless, it is our core mission to create the most reliable online personal finance experience possible for you.

16. Limitation of Liability

YOU AGREE TO INDEMNIFY COMPOUND FOR YOUR ACTS AND OMISSIONS. IN CONSIDERATION FOR YOUR USE OF THE COMPOUND SITE AND/OR COMPOUND PROGRAMS AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU, ON BEHALF OF YOURSELF, YOUR HEIRS, EXECUTORS, AND ADMINISTRATORS, AND ANY OTHER PERSON(S) WHO MAY TAKE BY OR THROUGH YOU, HEREBY AGREE TO INDEMNIFY, DEFEND, RELEASE, FOREVER DISCHARGE, AND HOLD HARMLESS THE COMPOUND PARTIES, FROM AND AGAINST ANY LIABILITY FOR ANY AND ALL THIRD-PARTY CLAIMS, JUDGMENTS, DAMAGES, LIABILITIES, SETTLEMENTS, LOSSES, COSTS, EXPENSES, AND RECOVERIES FOR ANY AMOUNTS CLAIMED DUE, OF ANY KIND OR NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE COMPOUND SITE AND/OR COMPOUND PROGRAMS, YOUR USER CONTENT, OR YOUR BREACH OF THESE TERMS OF SERVICE AND/OR THE COMPOUND PRIVACY POLICY.

Basically, we can’t be held responsible for what you decide to do with our technology and content on your own, sorry. But if you want advice from a professional, just ask!

17. Release

To the extent the law permits, you release us from any claims or liability related to any content and/or User Content posted on the Compound Site and from any claims related to the conduct of any other users or customers of ours. You agree to waive California Civil Code Section 1542 (if you are a California resident), and any similar provision in any other jurisdiction (if you are a resident of such jurisdiction), which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her would have materially affected his or her settlement with the debtor or released party.”  

Basically, we can’t be held responsible for content you post to the Dashboard or for things you decide to do with the Dashboard.

18. Ending Your Relationship with Compound

This Agreement will continue to apply until terminated by either you or us as set out below. If you want to terminate your legal agreement with us, you may do so by closing your Account.

Basically, you can close your account with us anytime. Please just follow the instructions below.

Please use the directions below to close your Account:

Email concierge@withcompound.com from the email address associated with your Account, indicating “CANCEL” in the subject line of the message. After confirming you are the Account owner we will remove your accounts, transactions, and login information from our records and will only continue to retain such information as we are required by law to retain.


We reserve the right to terminate our legal agreement with you (by providing an email notice of such termination): (i) if you have breached any provision of this Agreement (or have acted in a manner which clearly shows that you do not intend to, or are unable to comply with the provisions of this Agreement); (ii) if we believe we are required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful); (iii) if we no longer offer any of the Services you utilize; (iv) if you no longer agree to the terms and conditions of this Agreement; or (v) for any other reason or no reason, in our sole and absolute discretion. The termination of this Agreement will not affect any of our rights or your obligations arising under this Agreement prior to termination.

Basically, we can close your account too if (a) you do something you agree not to do here, (b) we think the law requires us to, (c) we stop offering the service, (d) you tell us you don’t agree to these terms, or (e) some other reason we don’t know right now. But if we do close your account, we will still expect you to keep to these terms as they relate to when you did use the service, thank you.

19. Governing Law and Venue

You hereby agree that any dispute or claim between you and Compound arising out of, relating in any way to, or in connection with these Terms of Service, the Compound Privacy Policy, the Compound Site, and/or Compound Programs (collectively, the “Dispute(s)”) shall be resolved in accordance with the provisions set forth herein.

Basically, if you have a dispute with us, you agree to follow these terms and conditions in order to resolve it.

Before taking any formal action as described herein, you agree that if you have any Dispute with Compound, you will first contact us directly at our applicable statutory agent as set forth on the California Secretary of State website and provide a brief, written description of such Dispute and your contact information (including your email address associated with your user account, if any) and allow sixty (60) business days to pass, during which time Compound will attempt to reach an amicable and informal resolution of any issue with you.

Basically, let’s just talk first for sixty business days and agree if possible. We find that most people prefer that.

You agree that United States federal law, and (to the extent not inconsistent with or pre-empted by federal law) the laws of the State of California, USA, without regard to conflict of laws principles, will govern all Disputes. Such body of law will apply regardless of your residence or the location of where you use the Compound Site and/or Compound Programs.

Basically, you agree to use U.S. and California laws if necessary no matter where you live.

If for any reason a Dispute proceeds in court: (i) except with respect to a qualifying claim over a Dispute in a small claims court, you agree that any such Dispute may only be instituted in a state or federal court in San Francisco County, California; (ii) you and Compound irrevocably consent and submit to the exclusive personal jurisdiction and venue of such courts for resolution of such Disputes; and (iii) you and Compound agree to waive any right to a trial by jury.

Basically, if talking to us informally doesn’t work and you want to arbitrate, you must do so in San Francisco, California, consent to jurisdiction there, agree that it’s the proper venue, and not demand a jury trial.

However, notwithstanding the preceding, if either of us wants to assert a Dispute against the other, the party with a Dispute must institute arbitration within one (1) year from the date the Dispute arose in accordance with the “Arbitration” section below. Absent commencing the arbitration within one (1) year from the date the Dispute arose, the Dispute(s) will be forever barred.

Basically, you have one year to start an arbitration from the date of the event with us that upsets you.

 CALIFORNIA USERS – CONSUMER RIGHTS NOTICE.

‍Under California Civil Code Section 1789.3, users of the Compound technology from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. 

Basically, you can contact the California Department of Consumer Affairs as shown above anytime you want.

20. Arbitration

ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THE SERVICES, THIS AGREEMENT OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE, SHALL BE DETERMINED BY BINDING ARBITRATION, RATHER THAN A COURT, IN SAN FRANCISCO, CALIFORNIA BEFORE A SOLE ARBITRATOR. THE ARBITRATION SHALL BE ADMINISTERED BY JAMS PURSUANT TO STREAMLINED ARBITRATION RULES AND PROCEDURES, AND THE ARBITRATOR SHALL APPLY THE LAWS APPLICABLE IN THE STATE OF CALIFORNIA. JUDGMENT ON THE AWARD MAY BE ENTERED IN ANY COURT HAVING JURISDICTION AS SPECIFIED ABOVE UNDER “GOVERNING LAW AND VENUE.” THIS CLAUSE SHALL NOT PRECLUDE PARTIES FROM SEEKING INJUNCTIONS OR OTHER FORMS OF EQUITABLE RELIEF OR PROVISIONAL REMEDIES IN AID OF ARBITRATION FROM A COURT OF APPROPRIATE JURISDICTION. YOU AGREE THAT ALL DISPUTES MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. BY ENTERING INTO THIS AGREEMENT AND AGREEING TO ARBITRATION, YOU AGREE THAT YOU ARE WAIVING THE RIGHT TO FILE A LAWSUIT AND THE RIGHT TO A TRIAL BY JURY. IN ADDITION, YOU AGREE TO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR LITIGATE ON A CLASS-WIDE BASIS. YOU AGREE THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THESE RIGHTS. IN ANY ARBITRATION, THE ARBITRATOR MAY, IN THE AWARD, ALLOCATE ALL OR PART OF THE COSTS OF THE ARBITRATION, INCLUDING THE FEES OF THE ARBITRATOR AND THE REASONABLE ATTORNEYS’ FEES OF THE PREVAILING PARTY, AND SHALL DETERMINE THE PREVAILING PARTY FOR THIS PURPOSE.

Basically, you must arbitrate any formal dispute with us in San Francisco as an individual with a widely used standard called JAMS, and part of any award may go to arbitration or attorneys fees.

21. Claims of Copyright and Trademark Infringement

If you believe that your intellectual property is being used on the website or the Dashboard in a way that constitutes copyright infringement, please provide our Designated Agent (set forth below) the following information (as required by Section 512(c)(3) of the Digital Millennium Copyright Act):

  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Compound to locate the material on our website or the Dashboard;
  • Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address, if different from your registered profile with Compound;
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by you, your agent, or the law; and
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

The information specified above must be sent to Compound’s Designated Agent, whose contact information is as follows:

Compound

Attention: Compliance Team

2261 Market Street #4013 

San Francisco, CA 94114 


Or email us at compliance@withcompound.com


Please note that Section 512(f) of the Digital Millennium Copyright Act may impose liability for damages on any person who knowingly sends meritless notices of infringement. Please do not make false claims. Any information or correspondence that you provide may be shared with third parties, including the person who provided the allegedly infringing material. Upon receipt of a bona fide infringement notification by the Designated Agent, we will remove or disable access to the infringing material, notify the user that it has removed or disabled access to the material, and, for repeat offenders, to terminate such user's access to the Service.

Basically, please let us know if you think there is any content on the Compound website or Dashboard that you think should be there by contacting us one of the ways to the left.

If you believe that your content should not have been removed for alleged copyright infringement, you may send Compound’s Designated Agent a written counter-notice with the following information:

  • Identification of the copyrighted work that was removed, and the location on the website or Dashboard where it would have been found prior to its removal;
  • A statement, under penalty of perjury, that you have a good faith belief that the content was removed as a result of a mistake or misidentification; and
  • Your physical or electronic signature, together with your contact information (address, telephone number and, if available, email address).

If a counter-notice is received by the Designated Agent, we may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed material or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the user, the removed material may be replaced or access to it restored in 10 to 14 business days or more after receipt of the counter-notice, at our discretion.

Basically, please let us know if you think that we removed some content improperly, and we will work to sort it out.

22. Change of Terms

We may revise this Agreement at any time, and therefore we suggest that you check this Agreement from time to time. We may notify you of any changes at the e-mail address associated with your Account and you agree to accept email communications, links to and/or our posting of any revised Agreement on our Dashboard, and you agree that any of these means of our communicating a change in the Agreement constitutes adequate notice to you. Your continued access or use of the Dashboard or any of the Services indicates your agreement to be bound by any such revisions.

Basically, again, we may change this agreement at any time and may try and notify you when we do. Your continuing to use the Dashboard following a change will mean that you agree to these terms and conditions as currently in effect when you do.

23. Indemnification

You agree to indemnify, defend and hold us and any of our affiliates, licensors and agents, and all of their officers, directors, employees, agents, information providers and licensors harmless from and against any and all third-party claims, damages, liability and costs (including attorneys’ fees and costs) incurred by any of these parties that arise out of or are caused by your use of our Services and/or our Dashboard, your violation of this Agreement, your infringement of any intellectual property rights, or violation by any user of your Account. In the event that there are third party claims against you for which you properly seek damages from us under this Agreement, or we are subject to any claim for which we have the right to be indemnified by you, we reserve the right at our expense in the case of claims by third parties against you, and at your expense in the case of claims for which we have the right to be indemnified by you, to assume the exclusive defense and control of any such claim, and you agree that in any event no such claim can be settled without our written consent.

Basically, you will make us (and those connected to us) whole if we are damaged because of how you or any user of your account uses our services or Dashboard. You also allow us to directly defend ourselves if another party sues you, and you in turn rightly sue us, or we are sued directly for something you did. In cases where another party sues you, and you in turn rightly sue us, we will defend ourselves at our own expense. In cases where we are sued for something you did, we will defend ourselves at your expense, and you agree not to settle a suit like that without our also agreeing to settle that suit.

24. Not a Legal Advisor

We make managing your personal finances and taxes convenient and as streamlined as possible. However, neither we nor our Services give, offer or render legal advice. Before making financial, investment or tax decisions, we recommend that you contact an investment advisor, or tax or legal professional. Compound Advisers separately offers and provides investment advice, and Compound Tax separately offers and provides tax advice, but neither provide legal advice.

Basically, we are not lawyers and do not try to act like them, but will refer you to one if you want or need.

25. Waiver and Severability

We do not waive our rights by delaying or failing to exercise them at anytime. If any provision of this Agreement shall be determined to be invalid or unenforceable under any rule, law, or regulation of any governmental agency, local, state, or federal, the validity or enforceability of any other provision of this Agreement shall not be affected.

Basically, just because we may not take an action allowed by this agreement doesn’t mean any other part of it becomes unenforceable. Similarly, if some part of this agreement becomes illegal, the other legal parts of it will remain enforceable.

26. Section Headings and Annotations

Section headings, annotations and frequently asked questions within and related to this Agreement are for convenience of reference only, and shall not govern the interpretation of any provision of this Agreement.

Basically, it’s the body paragraphs of this Agreement that really matter legally. Section headings, these “Basically…” annotations and any FAQs are only here to help you navigate and understand the body paragraphs of the Agreement that are written in legalese.

27. English Language Controls

Any translation of this Agreement is provided for your convenience. The meanings of terms, conditions and representations herein are subject to definitions and interpretations in the English language. Any translation provided may not accurately represent the information in the original English. 

Basically, this Agreement is intended to be read and understood in English. Translations, like subheadings, annotations, and FAQs are only to help with your understanding of the English version.

28. Entire Agreement

The Agreement, including the separate Privacy Policy and any other documents referred to herein, represents the entire understanding between both you and us regarding the Services (as defined herein) and the subject matter hereof and supersedes any prior statements or representations. In the event of a conflict between the terms of this Agreement and the terms of an exhibit, amendment, schedule, addendum or disclosure, the terms of the exhibit, amendment, schedule, addendum or disclosure shall prevail but, solely as to the subject matter herein.

Basically, this Agreement is entirely contained in this document in addition to the related Privacy Policy, but if we add on any additional document, the terms in that additional document will be the ones that apply as to what those terms discuss specifically.

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